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Thread: I have upgraded my ZA and now when I open it nothing happ...

  1. #1
    garethwelton Guest

    Default I have upgraded my ZA and now when I open it nothing happ...

    I have upgraded my ZA and now when I open it nothing happens. zlclient.exe and vsmon.exe are running according to the taskmanager but nothing is being displayed onscreen. Any ideas?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Anti-Spyware

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: I have upgraded my ZA and now when I open it nothing happ...

    oops. Maybe the ZA database has become corrupted. Remove it like this:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data


    (How to get into the safe mode)

    After the reboot into the normal mode, see if it is fixed. If not, then please reply in this thread.

    Oldsod
    Best regards.
    oldsod

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