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Thread: Need Uninstall Assistance

  1. #1
    westman Guest

    Default Need Uninstall Assistance

    I tried to uninstall Zone by usng their uninstall link, and got a message that True Vector could not be installed, etc.
    I have tried to follow instructions to correct this problem however I can no longer get into the program.
    Everything appears to still be there, but it will no longer open.
    I also tried to pretend that it was really gone, but McAfee would not install because Zone is still there.
    The error message is saying that other software is using the True Vector engine and that I need to close these programs .
    . .
    I don't know which version, it came installed on my computer and as I stated I can no longer get into the program . . .

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004

    Default Re: Need Uninstall Assistance

    Hi!manually remove ZA following this instruction: one step does not apply to you or doen't work skip to the next. You many need to remove files/folders in SAFE MODE and set your system to show hidden files.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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