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Thread: Do I have to uninstall ZA Pro version 70.337.000 before installing the latest ZA Security Suite?

  1. #1
    rbratcherjr Guest

    Default Do I have to uninstall ZA Pro version 70.337.000 before installing the latest ZA Security Suite?

    I currently have Zonealarm Pro which expires in 114 days. I plan to purchase Zonealarm Security Suite to replace both Zonealarm Pro & Norton Antivirus so I can use one subscription instead of having to pay for two of them. After uninstalling Norton (& rebooting) do I need to also uninstall Zonealarm Pro or can I just install Zonealarm Security Suite without first ininstalling ZA?
    Can you run 7.1 on Win XP or is it only for Vista?

    Operating System:Windows XP Pro
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
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    Default Re: Do I have to uninstall ZA Pro version 70.337.000 before installing the latest ZA Security Suite?

    Hi!yes, please use the norton removal tool to remove all traces of norton:http://service1.symantec.com/SUPPORT...05033108162039** And also have a look here to be sure Norton is not anymore there:http://forum.zonelabs.org/zonelabs/b...d=70148#M70148** Then remove ZAPRO using the /clean and /rmlicense switch, see here:http://www2.nohold.net/noHoldCust542...n_install.html**Than run ccleaner to clean your registry and system:http://www.ccleaner.com/download(do not install yahoo toolbar)Finally reboot and install ZASS latest version, you find it here:http://www.ZoneAlarm.com/zasuitedownload/ Hope this helps.Cheers,FaxP.S. 7.1 is only for VISTA.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    rbratcherjr Guest

    Default Re: Do I have to uninstall ZA Pro version 70.337.000 before installing the latest ZA Security Suite?

    Thanks, that helps a bunch!!

  4. #4
    Join Date
    Nov 2004
    Location
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    Posts
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    Default Re: Do I have to uninstall ZA Pro version 70.337.000 before installing the latest ZA Security Suite?

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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