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Thread: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

  1. #1
    rbratcherjr Guest

    Default Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    I'm about to buy ZASS & would like to know this answer as I have 114 days left on the ZA Pro subscription.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
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    Default Re: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    Nope, you will loose them...You may want to contact ZA customer support and check if they can offer you any kind of compensation... but I don't think so.Here: www.zonelabs.com/csform Cheers,Fax

    Message Edited by fax on 09-18-2007 06:36 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    rbratcherjr Guest

    Default Re: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    OK I'll wait till it's close to expiration before I install. Another question: Suppose I buy the program today but wait to install it next January. Will I have the whole year or does the date start when I download the software?

  4. #4
    Join Date
    Nov 2004
    Location
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    Default Re: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    Hi!if you buy via the web it will start from the dateof purchase.if you buy from a retail store a boxed version it will start from the date you install.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    rbratcherjr Guest

    Default Re: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    Great. Thanks again...

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Installing ZASS over ZA Pro will it keep the remaining days on my sub or will I lose them?

    You're welcome...Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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