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Thread: uninstalling and reinstalling.

  1. #1
    coolchef Guest

    Default uninstalling and reinstalling.

    Hi there can someone please help me. i up graded my xp to vista premium. i installed my xp version of za without checking 1st if its right. when i installed it there were a few error messages but i carried on, when i run za securtiy suite it freezes and wont let turn antivirus on. i tried to uninstall but it freezes and i have to reboot. i have looked through the forum and tried things listed there,i downloaded the correct version for vista but when it came to install it the laptop froze and didn't do anything.any ideas? cheers Graham

    Operating System:Windows Vista Home Premium
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    naivemelody Guest

    Default Re: uninstalling and reinstalling.

    See this - http://forums.zonealarm.org/zonelabs...ssage.id=69983
    . Getting rid of the incorrect ZA XP off the pc needs to be done. There are links and helpful hints with this link. Make sure all other security software is properly un-installed, deleted, shutdown, or shutoff.<hr>NaiveMelody NYC 10-2-07 - Sloop John B -
    The Beach Boys

  3. #3
    coolchef Guest

    Default Re: uninstalling and reinstalling.

    Thanks for that but i've tried that but no luck. when i try to unistall it i get an error message come up it says&quot; validation failed for C:\windows\system32\VISNIT.dll&quot; does that mean anything to you?Cheers Graham

  4. #4
    naivemelody Guest

    Default Re: uninstalling and reinstalling.

    VISNIT doesn't show up, but VSINIT.dll has a number of past posts you can look for (exact spelling of files - is important)<hr>http://forum.zonelabs.org/zonelabs/b...d=49982#M71741<hr>http://forum.zonelabs.org/zonelabs/b...d=49992#M70983<hr>http://forum.zonelabs.org/zonelabs/s...p;page_size=10 - this is a general open search result, you can look thru for some insights.<hr>http://www.google.com/search?hl=en&amp;q...=Google+Search - google open search - &quot;You are probably missing a necessary root certificate&quot;<hr>Did you use this un-install instruction?? - http://forum.zonelabs.org/zonelabs/b...message.id=103
    .<hr>:0NaiveMelody NYC 10-3-07 - God Only Knows - The Beach Boys

    Message Edited by NaiveMelody on 10-03-2007 09:37 PM

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