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Thread: XP bootup failure with upgrade

  1. #1
    glenncof Guest

    Default XP bootup failure with upgrade

    After automatic upgrade notification, download, and install then reboot; Home XP failed to open pass the initial splash screen (never got to curser). Tried hard reboot twice.

    I opened XP in Safe mode w/no problem then reset to most recent check point of a day ago.

    zlclient.exe is running in processes but I don't see ZL icon in system tray. Clicking on ZL application does nothing. ZL Help file not found.

    Soft reboot did nothing to change this.

    I don't know what running or not now. What should I do ?

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm (Free)

  2. #2
    glenncof Guest

    Default Re: XP bootup failure with upgrade

    Uninstalled and reinstalled Zone Alarm with fresh download & same thing happened; hangs on XP splash screen.

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