Results 1 to 9 of 9

Thread: anti spy definitions update won't complete

  1. #1
    topazz Guest

    Default anti spy definitions update won't complete

    I tried it 17 times , the bar graph gets within 3 bars of complete and then the the whole box just disappears- no message and the need to update anti spy definitions indicator is still there. I shut down my spy sweeper and had same results. rebooted, same results.
    It always completed fine before and the anti virus completes ok. I have XP home. Any advice appreciated. TU, Bob.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: anti spy definitions update won't complete

    What is the signature number that is currently installed?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    eeight Guest

    Default Re: anti spy definitions update won't complete

    all my posts on this are too far down the page for people to look for.-----------------------------------------------------------------------------------------
    Its not .337, its not .362, or even the .415 beta, its only in .408
    This is for the
    XP version, I don't know about the Vista version
    if you take the time to read through all the sub posts you'll get the picture
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23778
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23690
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23581

    .

  4. #4
    judewill Guest

    Default Re: anti spy definitions update won't complete

    I am having the same problem. At first it would update the anti-virus but stop when the anti-spyware was almost done. The window would just disappear. Now, neither one is working. I am getting this message:
    Anti-virusError. Unable to connectAnti-SpywareRemote catalog is older than local catalog:Remote: '0000.00.00.00.00.00'Local: '2007.09.02.12.09.01'
    My Zone Alarm Suite is: Ver 7.0.408.000
    Help, please!

  5. #5
    glorythreads Guest

    Default Re: anti spy definitions update won't complete

    I have exactly the same problem, whether
    I attempt automatic or manual update.
    I just renewed Zone Alarm Security Suite.
    Emails to technical support go unanswered.

    I useial-upXP Home with Service Pack 2Zone Alarm Security Suite 7
    (.408)
    glorythreads

  6. #6
    eeight Guest

    Default Re: anti spy definitions update won't complete


    Its not .337, its not .362, or even the .415 beta, its only in .408
    This is for the
    XP version, I don't know about the Vista version
    if you take the time to read through all the sub posts you'll get the picture
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23778
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23690
    http://forum.zonelabs.org/zonelabs/b...ssage.id=23581

  7. #7
    thirrin Guest

    Default Re: anti spy definitions update won't complete

    I have similar problems with trying to update Anti Spyware Engine 5.0.176.0. Three manual attempts today resulted in the progress bar going the whole way across, then it states 'task finished', and 'Anti spyware server busy, please try again later'. Then, whilst searching this site for help, it started updating automatically, with the result that the progress bar completes, the box disappears and the red alert remains.

    I have Zone Alarm Pro Version 7.0.337.000

  8. #8
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: anti spy definitions update won't complete

    Something came out in another users problem that may help here. Go to c:\windows\internet logs and see if there is a file named lspconflict.txt . If there is open it up and post the contents here.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  9. #9
    thirrin Guest

    Default Re: anti spy definitions update won't complete



    Are you saying that the problem I'm experiencing
    exists only in the version
    .408?


    I read through most of the sub posts, thanks, and conclude that to overcome the problem I need to download a different version? Am I on the right track?

    (Should let you know that most of what was written in the sub posts went way over my head - sorry)

    Thanks for your help

    Thirrin

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •