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Thread: I AM TRYING TO REINSTALL ZSS ON WINDOWS XP, UNSUCCESSFUL

  1. #1
    diana_prince Guest

    Default I AM TRYING TO REINSTALL ZSS ON WINDOWS XP, UNSUCCESSFUL

    I have followed the previously given instructions about doing a search for zonelabs files and folders.
    I was successful in locating several from the cut and paste list provided by another forum user.
    I located the files and deleted them and then emptied my recycle bin.
    I attempted to reinstall ZSS and am getting an error message after the CD loads up and asks me to if I want to install ZSS.
    The error message is "Validation failed from C:\Windows\system32\zlcomm.dll."
    Please help.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    diana_prince Guest

    Default Re: I AM TRYING TO REINSTALL ZSS ON WINDOWS XP, UNSUCCESSFUL

    I deleted the files zlcomm.dll and zlcommdb.ll.
    Now when I put the disc in for install the only options are to uninstall ZSS or Exit Setup application.
    I am losing my mind here, guys.

  3. #3
    flyyourway Guest

    Default Re: I AM TRYING TO REINSTALL ZSS ON WINDOWS XP, UNSUCCESSFUL

    Let ituninstall thru the CD method and see what it does,if that doesnt work boot into safe mode and try instalig ZA off the disc.

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