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Thread: Uninstall problem

  1. #1
    gumptard Guest

    Default Uninstall problem

    I'm having some problems uninstall ZA (free). I'm on version 7.0.408.000. Whenever I try to uninstall I get a message saying that: "ENTRY POINT NOT FOUND The procedure entry point CM_Get_DevNode_Status could not be located in the dynamic link library SETUPAPI.dll". I get this message a few times (after clicking OK) then "ERROR Could not load the DLL library C:\WINDOWS\system32\vsutil.dll. The specified procedure could not be found.". The blue bar at the top usually mentioned something about a file called GLBC.tmp (or something similar GL1A.tmp etc).

    I've tried uninstalling using the uninstall in the ZoneAlarm group and Add/Remove. I have also tried upgrading and doing a clean install to see if this fixes the problem but it's always the same error message. Can anyone help because this is doing my head in...

    Cheers.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    prof_fate Guest

    Default Re: Uninstall problem


    <blockquote><hr>gumptard wrote:
    I'm having some problems uninstall ZA (free). I'm on version 7.0.408.000. Whenever I try to uninstall I get a message saying that: &quot;ENTRY POINT NOT FOUND The procedure entry point CM_Get_DevNode_Status could not be located in the dynamic link library SETUPAPI.dll&quot;. I get this message a few times (after clicking OK) then &quot;ERROR Could not load the DLL library C:\WINDOWS\system32\vsutil.dll. The specified procedure could not be found.&quot;. The blue bar at the top usually mentioned something about a file called GLBC.tmp (or something similar GL1A.tmp etc).

    I've tried uninstalling using the uninstall in the ZoneAlarm group and Add/Remove. I have also tried upgrading and doing a clean install to see if this fixes the problem but it's always the same error message. Can anyone help because this is doing my head in...

    Cheers.

    Operating System:
    Windows XP Pro
    Software Version:
    7.0
    Product Name:
    ZoneAlarm (Free)

    <hr></blockquote>Welcome to the Zone Alarm Uaser Forum..
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    AVG Free Rootkit Remover http://free.grisoft.com/doc/download...otkit/us/frt/0
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    <ul>[/list]<ul>[/list][/list]

    Message Edited by Prof_Fate on 10-10-2007 10:27 AM

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