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Thread: ZoneAlarm installs, but when restarted....

  1. #1
    crimsonverbs Guest

    Default ZoneAlarm installs, but when restarted....

    When I install zone alarm and then restart my computer it stays stuck on the windows xp loading screen... But, if I reboot and start in safe mode and uninstall zone alarm i can restart my computer again.... Anyone had this same problem or can lead me in the right direction???

    Thank you

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: ZoneAlarm installs, but when restarted....

    Questions: post back answers1- have you properly un-installed any previous firewall ?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=1541A - What anti-virus are you currently using? full exact name, version.1B - Is this a first time install of ZA? or is this an upgrade attempt?2 - did you use any download managers or web accelerators( often used with dial-up) = [these conflict with ZA
    = should not be used]? during ZA install3 - please list other security software -
    ex. -anti-spyware Spysweeper, SpywareDoctor, SpyCatcher,
    etc. / monitoring/performance software - system mechanics, norton utilties/ backups/ ghosts4 - did you use Internet Explorer 6/ 7 or Firefox or others to download? IE 6/ 7 is preferred.

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