Trying to install (upgrade) to ZoneAlarm 7.0.408 hangs. After asking about installation method (upgrade or clean install), it just hangs. In task manager I see the process running, and there's also a related process named GLBxx.tmp (xx changes) using 99 % of the cpu time. Tried both upgrade and clean installation.

Tried also uninstalling, but had no luck. The message is: Uninstall failure. The uninstaller cannot locate resources needed to uninstall.

Could this be related to Kaspersky anti virus since the upgrade has worked great prior to installing Kaspersky?

Thx,
Pete

Operating System:Windows XP Home Edition
Software Version:7.0
Product Name:ZoneAlarm (Free)