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Thread: ZA Pro 7.0.462 Privacy Settings Shuts Internet off???

  1. #1
    awesome1 Guest

    Default ZA Pro 7.0.462 Privacy Settings Shuts Internet off???

    Just updated to latest version and I cannot use the privacy slider settings as it shuts down my internet so cookie control & ad blocker are totally
    OFF otherwise internet is shut down?
    Anyone have any ideas to this as I have never experienced this with any Pro versions before!

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: ZA Pro 7.0.462 Privacy Settings Shuts Internet off???


    <blockquote><hr>awesome1 wrote:
    Just updated to latest version and I cannot use the privacy slider settings as it shuts down my internet so cookie control & ad blocker are totally
    OFF otherwise internet is shut down?
    Anyone have any ideas to this as I have never experienced this with any Pro versions before!

    <hr></blockquote>


    Sounds like something is a miss in the ZA. Removing the database and starting it fresh may help.
    To clean all the entries all at one time (you will lose your settings), just remove the entire ZA database and start fresh. Do this:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data

    (How to get into the safe mode)


    After the reboot back into the Normal Mode, just set the new found network as Trusted, and then after the initial alerts flurry, just do this:

    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP.

    Once the ZA is nicely settled in and the usual number of program entires are created and the new settings are established, just backup the setting using the Back Up feature. If the Zone Alarm needs some "house cleaning" again, then the original saved settings can be Restored and the ZA will be just as before the database reset.

    Hope this helps, Oldsod
    Best regards.
    oldsod

  3. #3
    jneedsu Guest

    Default Re: ZA Pro 7.0.462 Privacy Settings Shuts Internet off???

    Hi awsome1,
    This sounds like what my ZA Pro is doing in v 7.0.462.
    http://forums.zonealarm.org/zonelabs...ssage.id=73996
    Are you using ESET NOD32 Antivirus Software by any chance?
    I'm currently waiting on a response from ZA Tech Support which is why my thread has stalled but was wondering if you had managed to resolve this?
    Does you Privacy Site List populate itself with the sites that you have visited, in particular not just the 1st site visited when opening your browser?
    I find unless i have the Privacy setting sliders turned off that I get thrown back to loggin screens in sites such as hotmail.
    Sorry if this seems nosy just seemed you might be suffering a similar plight.
    Kind regardsjneedsu

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