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Thread: Internet Security Suite & Vista Business problems

  1. #1
    flipperuk Guest

    Default Internet Security Suite & Vista Business problems

    I have been using Internet Security Suite on XP(SP2) for some time without any problems. I have updated my PC from XP to Vista Business and I am having several problems.
    The installation raised various errors, one being it couldn't find a user directory on C: which is not suprising as my user folder is located on a separate D: drive. The installation did eventually complete.
    On rebooting ZA does not run at startup as it did on XP. When I run it manually its icon on the task bar is a cross. Opening the main form shows a message in red 'System error please reboot'
    The antivirus complains that it is disabled. When I try to enable it is raises another error. The anti spyware is also disabled.Rebooting does not fix this problem so my Zone Alarm subscription is essentially useless at the moment.
    OS: Clean installation of Vista BusinessNo other anti virus/spyware installedVista firewall is off.

    Operating System:Windows Vista Business
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Internet Security Suite & Vista Business problems

    1.) I Hope you ran the Microsoft Vista Compatibility Program First, before Upgrading to Vista Business..That will Give you a Good Idea of what XP programs will not Run on Vista..2.) Did you Uninstall ZASS for XP before Installing Vista Business? If not you will have problems or Conflicts as ZASS for XP is Not Compatible with Vista..Here is a Forum Link on Proper things to Do when upgrading to VISTA..http://forum.zonelabs.org/zonelabs/b...message.id=162---------------------------------------
    My Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg

    ZoneAlarm Security Suite version:7.1.078.000
    TrueVector version:7.1.078.000
    Driver version:7.1.078.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:20071004015000
    Anti-spyware engine version:5.0.162.0
    Anti-spyware signature DAT file version:01.200711.2765
    AntiSpam version:5.0.0.8843
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    flipperuk Guest

    Default Re: Internet Security Suite & Vista Business problems

    I didn't upgrade from XP to Vista Business, Vista Business is on a completely separate PC.I checked the ZA website
    for
    Vista compatibility and apparently the version I am using is compatible.

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