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Thread: Problems upgrading Antivirus to Internet Security Suite

  1. #1
    saucers Guest

    Default Problems upgrading Antivirus to Internet Security Suite



    Hi, please help.

    I had ZoneAlarm Antivirus for the last year and when it ran out I upgraded to ZoneAlarm Internet Security Suite. The problem is when I install Security Suite it keeps reverting back to the old anti virus program when I re-boot the pc. A pop-up appears saying my antivirus has run out

    and when I try and put my new
    License Key in it doesn t exept it. I tried uninstalling Antivirus
    and even tried this http://forum.zonelabs.org/zonelabs/b...ssage.id=73400


    but it still doesn t work.


    I use Xp home by the way.


    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,449

    Default Re: Problems upgrading Antivirus to Internet Security Suite



    Hi,

    Welcome to the Forum!

    I am very sorry that you are having issues with ZA and hopefully I will be able to help you find a solution.

    PLEASE go to the following thread, THANKS.

    http://forum.zonelabs.org/zonelabs/b...ssage.id=46381

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. #3
    saucers Guest

    Default Re: Problems upgrading Antivirus to Internet Security Suite

    That worked!

    Thanks for your help.

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,449

    Default Re: Problems upgrading Antivirus to Internet Security Suite

    Hi,You are Very Welcome!Thank you for posting back and I am very happy your issue has been fixed.Have a Great Weekend!SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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