While trying the free trial verison on ZoneAlarm suite ( with anti spyware & virus ), Ipurchased it but have been unable to download the product. When I try, A dialog boxappears after the download that says "Installation Failed: downloaded file is notZOneAlarm installation. URL: (blah-blah ).This occurs whether I first save the download to disk or not. In selecting the pull-down menus at the botton of this post, the meaning of"software version" was unclear so I left it as default. What software are you referring to?

Operating System:Windows XP Home Edition
Software Version:
Product Name:ZoneAlarm Internet Security Suite