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Thread: zone alarm anti virus ?

  1. #1
    garyann Guest

    Default zone alarm anti virus ?

    i have used anti virus for 4 years with no problem .all i done was answered an up date and it has dissapeared !please help i have tried everything i am desperate
    . by the way i am no expert so be gentle with your anwers if any ?thanks


    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Antivirus

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: zone alarm anti virus ?


    <blockquote><hr>garyann wrote:
    i have used anti virus for 4 years with no problem .all i done was answered an up date and it has dissapeared !please help i have tried everything i am desperate
    . by the way i am no expert so be gentle with your anwers if any ?thanks


    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Antivirus

    <hr></blockquote>


    Fix it this way.

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data.
    But the AV should back in view.


    (How to get into the safe mode)

    Cheers, Oldsod
    Best regards.
    oldsod

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