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Thread: Zone Alarm will not even start up. (Freezes, locks)

  1. #1
    zerxzi Guest

    Default Zone Alarm will not even start up. (Freezes, locks)

    Hello... Here are my system specifications...

    Intel Pentium 4 3.2 GHz.
    1 gig of RAM
    Radeon X1600 Pro
    250 gig HD
    All on board networking.

    My system freezes each time I install the new version of Zone Alarm, that is, the installation goes great but once I've retarted and proceeded to begin Zone Alarm, it just freezes on me.

    I've probably tried most of the suggestions already on this board, but any help would be great. Thank You.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    mnewhouse Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    Same situation, just this morning. Had ZA 7.0.462 installed, hung on start-up (just the application). Unable to kill the program or any associated processes.

    Went through prescribed "clean" install including putting my cert # back in. Have done this will all associated reboots 4 times with no luck. ZA Will NOT start, hangs on the main screen of the application.

    Same situation as described in the first message of this thread, all aspects of the installation go great until it actually starts the first time...

    Please help.

  3. #3
    mnewhouse Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    sorry...thread hijack...disregard, I'll start another.

  4. #4
    zerxzi Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    It's all good man. I want my problem fixed, asap, I think I have a trojan on my computer, or something like that.

  5. #5
    mnewhouse Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    Thanks.

    Still having issues. Just tried another full/clean uninstall and reinstall with a fresh download copy. No Dice.

    Little help please?

  6. #6
    zerxzi Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    I think I've tried reinstalling/uninstalling about 50 times now. Did the full manual uninstall thing too... Err..

    This is so annoying. I had to get rid of the trojan myself, took me about 2 hours to do it too.

  7. #7
    mnewhouse Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    what did you find?

    what did you use to inoculate?

  8. #8
    zerxzi Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    It was rundll.exe, under the file name "Assembly."

    I used HijackThis! to find it, also along with that was something called Webbuyer... I think. I had to run in it in safe mode, and apparently it also made it to my registry so I searched all files "assembly" and got rid of it. It wasn't that difficult, just took way too long. This is why I use Zone Alarm, because I don't have to spend 2 hours deleting these things.

  9. #9
    zerxzi Guest

    Default Re: Zone Alarm will not even start up. (Freezes, locks)

    Any help on this please? I've been waiting for a while now.

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