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Thread: Upgrading from 7.0302 to 7.042: simple upgrade or "clean uninstall?"

  1. #1
    dumboy Guest

    Default Upgrading from 7.0302 to 7.042: simple upgrade or "clean uninstall?"

    I am upgrading from 7.0302. Do you advise a "clean uninstall"? I know that in most cases s simple CCleaning, say, followed by unchecking "load ZA at startup," then rebooting, and then installing new version--this procedure
    usually works.
    But: is clean uninstall still:
    1 .... /clean
    /rmlicense2. Uninstall3. Diasable load on startup4.
    Remove Internet Logs, Zone Labs folder, rempty recycle bin5. Clear Temp
    Is there a simpler clean uninstall procedure?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    mistress Guest

    Default Re: Upgrading from 7.0302 to 7.042: simple upgrade or "clean uninstall?"

    This is the uninstall method I use:

    To remove ZoneAlarm completely from your computer do the following:

    * Right click the ZoneAlarm systray icon and click Restore ZoneAlarm Control Center.
    Go to Overview > Preferences and uncheck Load ZoneAlarm at startup.
    Close Control Center, right click the icon again and then click Shutdown ZoneAlarm.
    Note: If you're unable to carry out this step because the icon is missing,
    you can skip it and proceed with the next steps, but in this case do them all in safe mode!

    * REBOOT

    * Go to Start > Programs > ZoneLabs and click Uninstall, or uninstall ZA using
    Control Panel > Software > Add/Remove Programs.
    If a security check appears, click Yes and continue the uninstall procedure.

    * REBOOT

    * Make sure hidden files and folders are shown. To do so open Windows Explorer.
    Depending on your OS click Tools or View and then Folder Options > View.
    Choose Show hidden files and folders, uncheck Hide protected operating system files
    (Windows 2000/XP/2003 only) and click OK.

    * Next go to Start > Search > Files and Folders.
    Make sure the location box is set to search your Local Hard Drive (usually C:\ ) or All Local Drives.
    Also make sure the Advanced Search Options are set to search subfolders and hidden files.
    Now copy the entire line below, paste it into the search box and click Search Now.
    Make sure that these are all on one line!

    Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll; vspubapi.dll; zaplus.*; zapro.*; **bleep**.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.*


    A list of files and folders belonging to ZoneAlarm will appear in the Search Results pane.
    Note: if you re using McAfee software be sure to check the vsutil.dll if found:
    right click the file and choose Properties. Verify it belongs to ZoneLabs.
    If it does not do not remove it.
    Now proceed by deleting all ZoneLabs files and folders that were found.

    * Empty the Recycle Bin.

    * Now remove all ZoneLabs keys that may be left in the Windows registry.
    To do this copy the lines below and paste them into Notepad.

    Save the file as zabegone.reg, double click it and allow for the registry changes to be made.

    REGEDIT4

    [-HKEY_CLASSES_ROOT\ZAMailSafe]

    [-HKEY_CURRENT_USER\Software\Zone Labs]

    [-HKEY_LOCAL_MACHINE\Software\Zone Labs]

    [-HKEY_USERS\.DEFAULT\Software\Zone Labs]


    * REBOOT

    ZoneAlarm will now be completely removed from your computer.
    If you wish to install a new copy of ZA, be sure to do so under an administrator account
    with full rights and permissions.

  3. #3
    mistress Guest

    Default Re: Update to my post

    I was JUST made aware of a totally different method!
    Rather than a total clean reinstall, I did an update.
    I was asking about a minor problem that I had, and the post was answered
    with a new and exciting way install updates.
    Please check out the post at:
    http://forums.zonealarm.org/zonelabs...ssage.id=50805

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