Please Help: ZAISS Upgrade Causing Problems
I hope you can help me:
ASUS TeK P58-Delux Rev1.xx
NVDIA GeForce 88000 GTS
SoundMax Integrated Digital HD Audio
Intel 2 Core Quad CPU @ 2.4Ghz
Hard Disk Drive:
My Firewall is configured for my wireless network, DHCP server, a printer on one of the PCs and the loopback adapter. Programme and SmartDefence are set to auto and cookies and Ad-blocking are on medium.
I have 3 PCs and I've run ZAISS (version 7.0.337.000) on all of them for a year without a problem. But on 29 Dec I downloaded the latest update and it has caused serious problems to one of my PCs, which is only a few months old and had been working perfectly until then. The other two seem OK but the ZA logo doesn t now appear in one of their system trays.
After launching the new version 7.0.462.000, it continuously indicated incoming and outgoing traffic, which continually makes the HDD click away (it seems caused by the generic host [SVCHost] win32 service programme because there are 3 of those files at the top of the control centre of which 1 is always flashing).
After attempting unsuccessfully to solve the traffic problem, ZAISS would not allow the system to restore (which I did eventually from safemode command prompt). But my restored 7.0.337.000 version was somehow corrupted and did not appear on the desktop as it did at that restore point and did not work properly, along with other programmes (and my DVD writer, which I used minutes before downloading version 7.0.462.000, but does not work properly now).
I completely uninstalled ZAISS, following Oldsod s guidance at the top of this section, and ran a registry clean-up programme to be doubly sure. Unfortunately I don t think it fully cleaned ZAISS because on reinstallation I found my license number already entered. After many hours I've got it running again but it still has the traffic problem and my system overall seems slower, especially at log-on and some programmes have started to hang!
What can I do to solve the problem? I'm a small business and this is my primary PC! I have limited/ average knowledge of pcs.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite