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Thread: New ZAP upgrade doesn't work for install or upgrade.

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  1. #1
    talljames Guest

    Default New ZAP upgrade doesn't work for install or upgrade.

    Hi all,
    I am using Windows XP and installed zapSetup_65_722_000_en.
    Then I tried to install and then upgrade with no luck with zapSetup_70_462_000_en. The error I keep getting after multiple uninstall and intalls is :
    zlclient.exe - Application Error
    THe application failed to initialize properly (0xc0000142), Click on OK to terminate the application.
    It then seems to finish ok, but does not install.
    Any help on this would be apprecitated.
    regardsJames

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: New ZAP upgrade doesn't work for install or upgrade.

    Hi!

    Please report this problem to ZA technical support:
    http://www.zonealarm.com/tsform

    Please post back what technical support tells you and help other users.

    If you search the forum with "0xc0000142" you will find some input already.

    For example, here:
    http://forums.zonelabs.com/zonelabs/...ssage.id=35950

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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