Using free version of Zone Alarm firewall for some years.
Now and then get asked to upgrade to new version of same. now and then get asked to accept an update.
But this time when I accepted the update it tells me to uninstall CA Antivirus! Not snooze it or even disable it or take it our of startup so it is closed down, but uninstall it!!
Why? I am not installing ZA antivrus or anything else, just an apparently "important" update to my firewall.
Now after booting into safe mode to attend to something else - actually didn't attend to it and just rebooted into normal windows - the "true vector" has shut down. I tried the following:
"First, check in the upper right-hand corner of the ZoneAlarm Window. You
should see an All Systems Active message in green letters (to the
right of the lock).
[NO SUCH DISPLAY SHOWING ]
If the panel is displaying All systems Active
and ZoneAlarm is still not functioning properly, it is possible that
some files have become corrupt.
To repair this problem, please follow these steps. Please note that
this will remove your program permission settings (so you may want
to make note of them), but re-establishing them is a simple process.
If any of the steps below does not apply to you, or you are unable
to perform the function listed, please continue to the next step.
1. Reboot your system into Safe Mode. The method is determined by
your OS but normally either pressing F8 at the beep, or holding the
control key during boot up works. For more information on rebooting
in Safe Mode, click Start, then Help. Click the Search tab, and
type in SAFE MODE
2. Open the Internet Logs directory (in 98SE/ME this will be
c:\windows\internet logs, in 2000 it will be c:\winnt\internet logs,
in Windows XP it could be either of these folders). If you need to
keep a copy of old alerts, copy the ZAlog.txt file to another
location first - then delete ALL files in this folder.
3. Empty your Recycle Bin.
4. Reboot your system."
Did this exactly but still the same. Any ideas please?
Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)