Dell Dimension 4700, Windows XP Pro SP2 with all updates, 4 gig RAM, Intel Pentium 4/
500 gig storage, no other security software but ZASS.
Saw the notification new version of ZASS available and upgraded to 7.0.462.000 from 7.0.337.000.
Everything seemed fine.
Started to notice Acronis True Image and Acronis Disk Director would freeze when scanning the disk partitions before opening the user interface.
Couple days later (after reinstalling both of the above apps w/o any luck) I ran my O&O Defrag and it also froze.
After several attempts that did open but kept finding a disc error.
Ran check disk in safe mode and from System Restore on the XP CD and found no errors.
Next a new music editing software I installed started by checking out my partitions and froze.
Make a long story a little more bearable, at that time I didn't associate the ZASS upgrade with my problems-- thought it was Acronis.
Reformatted disk and started from scratch.
Installed all drivers and nothing else.
Started with ZASS install as I always do to protect my system when I first connect with the Internet.
Installed more programs, when I got to anothere program that had to scan the disk before starting it FROZE.
Bottom line it was the new ZASS
Reformatted and reinstalled XP again with the previous, 7.0.337.000 version.
Everything works fine and I have reinstalled all software with no problems.
Is this going to be fixed in the next release?
I see the same problems with Roxio GOBack users.
Why does ZASS need to screw with scanning the drives and partitons?
There were virtually no feature additions in this last update so it should be easy to track down what your programmers broke since 7.0.337.000 and fix it.
A lot of these issues like PC freezing on boot screen and others
is repeated over and over again all over the forum.
I've been using ZASS since 5.5 and almost every upgrade is a disaster in some way and I end up reinstalling everything from scratch.
I bought Acronis True Image so I could just rollback to before messes like this but now ZASS prevents True Image from working.
The problem is not any other software, any drivers and any hardware--
all of which worked fine with the last ZASS version.
Plain and simple, it is ZASS again.
After this round of frustration I am definitely going to try Norton 360 or whatever it's called.
It's getting reviews equal or superior to ZASS in many articles and forums.
If it **bleep**s at least now I will be able to restore my previous image and get back to where everything is working again with the older ZASS.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite