I just purchased ZoneAlarm Security Suite.
I have used the free version before (on this computer, with the same setup), and was looking for a new firewall, so when I got an email with a good deal on ZA, I went straight ahead and purchased it without re-trying it again.
Boy was that a mistake.
First, I am running Windows XP Media
with all updated service packs and security updates.
I use Nod32 for antivirus, Superantispyware, and Winpatrol.
I was using **bleep**, but uninstalled and rebooted before I installed ZA.
I also closed out all other security software before installing ZA.
The install seemed to be flawless.
It installed, I got the welcome screen,
entered my reg. code and was asked to reboot.
I rebooted, ZA loads up, the ZA window opens up, and a small window saying that the ZA antivirus is not enabled and do I want to enable it.
I like Nod32, and wanted to continue using it, so I disabled the ZA antivirus during install.
That's as far as I get.
I can't click on the button to not enable the antivirus, nor can I click on anthing in the ZA window.
It won't close out, I can't disable the firewall from the task bar.
It's like it just freezes up.
It shows as running in the task manager, but refuses to close with the task manager as well.
I have uninstalled and reinstalled three times now to no avail.
I even uninstalled Nod and reinstalled ZA afterwards to see if that was the problem, but it still happens.
ZA just freezes up.
I even installed it and allowed the antivirus to load up after uninstalling Nod and that didn't work either.
I didn't get the antivirus warning window, but the ZA window opens up on start up and freezes.
hope someone can
help me figure this out, I
really want to use ZA.
looked around the forums to see if anyone else has experienced this, but didn't notice any threads with this problem.
It has to be something on my computer causing the hang up, but I can't imagine what that could be.
out everything, and even uninstalled Nod32 and still have the same issue.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite