I was trying to upgrade my current version of Zone Alarm firewall (the free version) and ran into an error message.
The error message comes after I click "OK" to download and install.
The error message reads: "The file C:\WINDOWS\Internet Logs\\installer_020408170359.log could not be opened.
Access is denied."
I've had no problems in the past upgrading from previous versions.
Not sure if I should uninstall Zone Alarm completely from my system and then try to install the new version.
Thought I would ask first before trying.
Thanks in advance.
My current Zone Alarm: ZoneAlarm version:7.0.408.000
I have **bleep**! (version 4.7 Home Edition)
my antivirus software.
I also have disabled Windows firewall since I use ZA.
Jessica M. Bell
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)