Windows XP SP2ZA 7.0.462.000No other AV software
Antivirus quit working and it was recommended that I reinstall ZA.
Did full, prescribed uninstall but install crashes with two error dialogs, first a generic windows error dialog and then the installation progress bar continues to about 65% and then another error dialog appears saying there is an error with a glb file and the installation freezes.
succeeds if I use the Administrator account in safe mode.
However, from that point when I boot back to normal windows with my normal user account (all my accounts have full administrator privileges) truevector will not start.
The service is disabled and it says "Access is Denied" whenever I try to enable it.
If I restart in Safe Mode and set truevector to "automatic", it ends up being "disabled" once I boot out of safe mode.
With my normal boot configuration
I have no startup programs.
Thank you for your time,Chris Johnson
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro