I have ZA Anti-virus installed
1yr ago, but updates must be working pretty well, because the About says it's at 7.0.462.000.
I just downloaded ZA Anti-spy (zaasSetup_70_462_000_en.exe) and the installation only gets to "Initializing. Verifying installed components." and the msg box comes up "ZA Anti-Spyware cannot be installed on this computer.
The installer found an incompatible version of ZA Anti-virus on the system.
To resolve, contact customer support.".
I have WinXP-MediaCenter.
no other Anti-virus or Anti-spy running.
I tried again with ZA AV shut down - same story.
Any ideas why it decides the versions are incompatible?
Better still, any suggestions on what to do next?
I appreciate the forum,Thanks
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Anti-Spyware