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Thread: after install windows wont start

  1. #1
    ashashash Guest

    Default after install windows wont start

    I have just installed zone alarm from the zone alarm downloader file version 5.2.3790.0It seems to download and install but when it asks to restart the computer it opens windows and then halts my desktop apears but no icons or start menu . This is a new computer with no previous copies of za on it.I am running windows xp home sp2 and the computer is a quad core with 2 gig of ramI have tried to install three times with the same result is the file corupt or is there another issue with my computer ?
    I am running avg free adition but turned it off before installing za Could this be the issue?

    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm (Free)


    Message Edited by ashashash on 03-09-2008 03:50 AM

    Message Edited by ashashash on 03-09-2008 03:50 AM

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,674

    Default Re: after install windows wont start

    Hi!May be there are some conflicts with ZA and application installed on the system. Note that ZAfree comes embedded with ZASS 7 (i.e. antivirus/antispyware and privacy components), so it will install non functional and potentially conflicting add-ons (e.g. right click AV scan and junk mail filters).The last ZAfree, free of ZASS was version 6.5. You find it here:http://download.zonealarm.com/bin/fr...seHistory.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ashashash Guest

    Default Re: after install windows wont start

    Great thankyou for the help I'll try the earlier version.(support for a free application, you guys rock)

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,674

    Default Re: after install windows wont start

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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