I am running ZASS 7.0.462 (or trying to) in a W2000 Pro system. It used to work fine, but something went wrong during a recent ZASS automatic update attempt, and it now takes 20+ minutes for the computer to boot up and several minutes to respond to a single keystroke, if I can even get that far. I have tried uninstalling ZASS in both the normal and safe boot modes.
I thought safe mode would prevent any ZASS processes from starting up. However, in both cases, add/remove function does not work and
I get the following message - "The installer was unable to stop the TrueVector software service." It goes on to tell me to make sure all other TrueVector based programs have been closed. I have no idea what those may be. Thus, I am dead in the water. How can I get ZASS off my machine and try to start over? Is there a tool available to do that or some ZASS process I can try to access and stop using Program manager?
Operating System:Windows 2000 Pro
Product Name:ZoneAlarm Internet Security Suite