The install hangs at 14% of installation. This is a new install. No previous versions of ZA were on the computer. Have removed other anti-virus, anti-spyware programs. Please advise as to how to complete the install.
I am not positive that the ZA software version is 7.0 The proof of purchase on the outside of the box reads,
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite