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Thread: Updating to the latest version of Zone Alarm Pro

  1. #1
    warhammer Guest

    Default Updating to the latest version of Zone Alarm Pro

    My product update service is about to expire and I would like to update to the latest version of Zone Alarm Pro.
    I currently use
    (ZoneAlarm Pro
    6.5.714.000
    a registered
    version).

    What is the correct procedure for doing a complete uninstall of my old version?
    After I uninstall what is the latest
    version that I should install?
    I am running a system with SpySweeper and Norton 360 2.0 installed, will the latest version of ZoneAlarm play nice with these programs?
    Any help is greatly appreciated!


    Operating System:Windows XP Pro
    Software Version:6.5
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Updating to the latest version of Zone Alarm Pro

    Hi!I would say first make an image of your system so you can go back to it if thingsdon't go well.Also backup your ZA 6.5 settings. Just in case.The simplest procedure is to:1.Download the ZAPRO 7 installer: www.zonealarm.com\zapdownload\2. On your current ZA, UNcheck "Load ZA... at startup" (under overview --> preferences tab)3. Reboot the system4. Install the new update (clean or upgrade)No one here can ensure SS and Norton will play nice with ZAPRO 7. It depends on local conditions that differs from installation to installation.The only way to see if it works well is to try it. Norton 360 comes with a firewall, so in principle you will run into problems.SS protection overlaps with ZAPRO protection (Antispyware and ZA OS firewall), so also in this case you may run into troublesThe usual golden rule to avoid problems: Never run two firewalls nor two antivirus at the same time.Also consider that more security tools covering the same areas realtime do not necessarily mean more security but most of the time conflicts and software blocking each other (=less security)Hope this helps.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    warhammer Guest

    Default Re: Updating to the latest version of Zone Alarm Pro

    So I should upgrade over the older version of ZA Pro without completely uninstalling it first?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Updating to the latest version of Zone Alarm Pro

    Hi!Yes, you can upgrade without unintalling...But take note of what I have said after, I take no responability Cheers,Fax

    Message Edited by fax on 03-29-2008 07:04 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    warhammer Guest

    Default Re: Updating to the latest version of Zone Alarm Pro

    Ok, thanks for your help.
    I will tell you however, for the last year I have been running both SpySweeper and Norton System Works 2006 Premier in conjunction with ZA and from what I can tell, have not had too many glitches. I just upgraded my Norton to the 360 2.0 version and so far all seem to be working in conjuction with one another without any problems.
    Norton did recently catch the "trojan false positive" that was associated with Adobe Flashplayer...the "FlashUtil9b.exe" but ZA spyward did not.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Updating to the latest version of Zone Alarm Pro

    Hi!Yep, but please consider that version 7may be different... and given that Norton 360 already is equippedwith a firewall, not sure I see the point of adding on top ZA.But feel free totry and see what happens... just ensure you have a backup plan.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Updating to the latest version of Zone Alarm Pro


    <BLOCKQUOTE><HR>WarHammer wrote:
    Ok, thanks for your help. I will tell you however, for the last year I have been running both SpySweeper and Norton System Works 2006 Premier in conjunction with ZA and from what I can tell, have not had too many glitches. I just upgraded my Norton to the 360 2.0 version and so far all seem to be working in conjuction with one another without any problems. Norton did recently catch the "trojan false positive" that was associated with Adobe Flashplayer...the "FlashUtil9b.exe" but ZA spyward did not.
    <HR></BLOCKQUOTE>Just a Note of Caution:
    <HR> Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two Anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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