Can anyone advise me on the following:
Two days ago I received an alert from Zonealarm (Anti-Spyware -Running on XP SP2) that an update was available, on clicking to allow it to proceed There was a http error 500 (internal server error) and the update could not proceed, after trying a number of times I decided to wait as I assumed the error world be corrected in due course and I would try again.
At that time the Icon in the 'Overview' panel showed the firewall as "Out of date" and product info reported the version as 7.0.462.00
I intended to retry today but now find that the icon reports 'Firewall Up to Date' and a manual update attempt reports the same - however the version remains at 7.0.462.00 ??
The AS Engine version is reported as 18.104.22.168 and Dat file version is reported as 01.200803.3585
I have reviewed the forum briefly and have seen numerous issues reported about the latest update, but none that
match my experience.
If anyone can explain this apparent 'ghost update' scenario I'd be grateful. Also for future reference - is there somewhere on the Zonealarm site where the latest versions of the program, the engine and the dat files are listed so one can verify with certainty that the installed versions are in fact up to date - I haven't been able to locate info of this kind?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Anti-Spyware