I am very disappointed that Zone Alarm has not sent me, and other customers, an apology following the issue of Zass 7.0.462.00 upgrade.

Following a clean installation of this upgrade (recommended) it took me the whole day to sort out the damage it caused to my computer and I am reasonably computer savvy, goodness knows how those users who know nothing about the workings of their computers fared.

I buy security software to protect my computer not to trash it. I will carefully consider my options when it is time to renew my licence, if not before.

Operating System:Windows XP Pro
Software Version:7.0
Product Name:ZoneAlarm Internet Security Suite