Hi, I have tried to upgrade to the latest version of ZA Pro but without success!!
I have downloaded the installer 3 times. I have run CCleaner and rebooted twice.
A few times I ran the installer and ZA seemed to be OK the Status said everything was OK....but the Antispy said that it needed attention. I turned it on but the buttons under it were all greyed out (ie not usable).
However, during the installation I got the following error message:
vsmon.exe couldn't be opened
I have tried to clean install and upgrade several times for each....each time cleaning and rebooting but nothing.
I have run the uninstaller and ran CCleaner, rebooted, downloaded the installer again, installed but it won't install.
When I try to install I just get the Microsoft Crash Message saying that ZoneAlarm Pro-1043-English has caused an error and must be closed: I have sent the error messages to Microsoft.
Spyware Progs: AVG AS, Spyware Blaster, Spybot S&D
Anti Virus : AVG AV
Firewall : Currently Windows XP as I can install ZA Pro
Any help would be very grateful.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro