threads have highlighted problems upgrading to
ZASS 7.470, my problem is as follows:
I downloaded and went through the installation process (choosing 'Upgrade' not
'CleanInstall'). During the process an error message came up with "C:\WINDOWS\system32\ZoneLabs\ZoneAlarm.xm l could not be opened.Access is denied", but I proceeded. I'm unsure whether this has anything to do with my problem.
When I rebooted my PC at the end of the installation, ZA did not reload and I couldn't find ZA in
All Programs or System Tray. So I did a System Restore back to v 7.460 but then I still had no ZA in my System Tray, and when I tried to open ZA from All Programs, it didn't.
I have checked with Windows Security Center and it confirms that ZA Firewall and AV is currently running. Can anyone help me to reinstate ZA in my System Tray and enable ZA to run from All Programs.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite