Dear Sir /madam, I ask for your HELP -no matter what I do or try I cannot, cannot, cannot get the Zone Alarm program itself to re-install /update /upgrade at all; I have uninstalled ALL Programs from The Zone Alarm Stable, and have accessed my 'RegEdit Files' to try and DELETE each, and every occurrence of Zone Alarms STILL 'hidden away' within My RegEdit Files, BUT they will neither delete, or allow me access, or delete ANY of these 'danglers' STILL within My RegEdit Files -each time I do try to install Zone Alarm, I am faced with the following failure message, this I might first appeared when I was 'trying' to upload your last program upgrade, and update -previously to this I have never, not ever had absolutely any problems, issues, or instability at all with ANY of The Zone Alarm Stable of Excelence Programs!
Setup is unable to shut down True Vector Service.
Install cannot continue without shutting down True Vector Service.
Please use the Service Manager to shut down the True Vector Service, and then restart the installer program.
Sir I have tried /attempted to do all most everything that I do know works /has worked to try to gain access this True Vector Service, first in my MSCONFIG Settings, I have also searched My PC for 'other occurrances' of this True Vector Service, but I cannot, cannot find ANY other than those within My MSCONFIG, and also RegEdit Files, the instruction advises myself to seek The True Vector Service via my Service Manager?
Sorry, but I am not familiar at all with the term Service Manager, what I 'thought' it referred to -Windows Task Manager, did not give me any indications at all of True Vector Service being either named, and or running -help?
Sir, if you could please advise myself where this Service Manager is located, and also as to What I Must Do to 'Turn Off' The True Vector
Service, so that I can /will be able to install, set-up, and give My PC 110% protection, as right now I am having to be 'wholly reliant upon the MS Win XP Fire Wall -that I believe IS as much use as 'chocolate candles'!!
Thank you for your on going support, and kind help -thank you.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite