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Thread: "System Error - Please Reboot" Error

  1. #1
    stacks Guest

    Default "System Error - Please Reboot" Error

    Hi,
    I recently installed the latest version of ZoneAlarm Pro.
    When the program opens up, one of two things happens.
    If the startup page of the software says the program is fully functional, this page locks up and does not function.
    If the program opens up and is functional, I receive the status message stating "System Error-Please Reboot."
    When I reboot my computer, this does not solve the problem.
    I am using Windows XP-SP2 (2002) as my platform.
    Has anyone encountered this issue?
    Please help.
    Thanks!!!
    Stacks

    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Pro


    Message Edited by Stacks on 04-25-2008 09:20 PM

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: "System Error - Please Reboot" Error

    Hi!

    usually this is due to ZA corrupted settings.
    Try to reset the settings and see if ZA will start to work as it should.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    If the above does not solve your problem. Try to clean uninstall and reinstall

    See here how to clean remove ZAPRO:
    http://www.nohold.net/noHoldCust25/P...n_install.html
    (keep note of your license and remember to remove the folders mentioned at the end of the document)

    Download the latest version of ZAPRO: www.zonealarm.com/zapdownload/
    Reinstall.

    ZA settings may get corrupted if:

    - your system crashed/hang recently
    - Cold shutdown (improper shutdown)
    - Malware infections (do you use an antivirus?)
    - Conflicts with other security tools

    Hope this helps

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    stacks Guest

    Default Re: "System Error - Please Reboot" Error

    Hi Fax,
    The "reset settings" fix you gave on an earlier forum did the trick.
    ZoneAlarm Pro is now running beautifully.
    Thanks!!!
    Stacks

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: "System Error - Please Reboot" Error

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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