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Thread: zonealarm deinstalled and disappeared after upgrade

  1. #1
    workingtozero Guest

    Default zonealarm deinstalled and disappeared after upgrade

    No adware, simply the security suite running.

    I assume zone alarm is incompatable with itself.

    Again.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: zonealarm deinstalled and disappeared after upgrade

    Hi!could you please give more details?What else is running on the system? Adaware, spysweeper, spyware doctor, spybotS&D, Norton, Mcafee, other AVs, other Antispyware, registry tools, speed tools, etc...Which version did you upgrade?Did you received any error?To which version did yuo tried to move to?How did you upgraded?Please note this is a ZA user support forum helping on issue on ZA, we do not have expertise nor mandate to help on other security solution.Also.. ZA staff does not monitor this forum. All users here trying to help each other :8}Please post back if you want to try to troubleshoot issues with ZASS, otherwise best of luck with any of your preferred security choice. Cheers,Fax

    Message Edited by fax on 04-26-2008 03:39 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    loveyouforever Guest

    Default Re: zonealarm deinstalled and disappeared after upgrade

    Hi workingtozero,

    You may be right. A pattern update for the anti-spyware engine could have caused this. Please download and install the latest release 7.0.473.000:

    http://forum.zonelabs.org/zonelabs/b...message.id=620

    Best regards,

    loveyouforever

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: zonealarm deinstalled and disappeared after upgrade


    <BLOCKQUOTE><HR>workingtozero wrote:
    No adware, simply the security suite running. I assume zone alarm is incompatable with itself. Again.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor.

    here is another Forum Link that may help with ZASS install..

    http://forums.zonelabs.org/zonelabs/...ssage.id=73645

    --------------------------------------------------------
    My XP Configuration:
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:949585186
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200804.3785
    AntiSpam version:5.0.6.8903


    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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