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Thread: Cant restore backup

  1. #1
    furingstad Guest

    Default Cant restore backup

    Hi
    I have upgraded to a new computer and after installation of ZoneAlarm pro I like to restore my policy settings from my old machine, but Il get the following error message from the restore process:
    Security setting restoration failed. The backup policy may be corrupt!
    I have recreated the backup file several times on my old computer without any errors, but allways the same result when restoring!
    /Klas

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Cant restore backup

    Hi!
    I am sorry but you cannot use the backups you have created on a system into another one.
    Backup is also hardware dependent....

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    furingstad Guest

    Default Re: Cant restore backup

    That is strange, I have used this method over the years Iv used ZoneAlarm and it has allways worked without any problem!

  4. #4
    furingstad Guest

    Default Re: Cant restore backup

    Does this mean I have to reconfigure all my policy settings manually?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Cant restore backup

    Hi!
    you have been lucky... it is not really recommended to use ZA settings under certain hardware and then move it to another.
    ZA may not work properly....

    Yes, unfortunately, you need to set it up manually.

    Sorry.
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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