I hope you can help. I'm currently running the free version of Zone Alarm 7.0.462.000
on WinXP. I've downloaded the above latest update, however, when I try to do so, I get the following window

"Zonealarm Installer Bad Image - Exception Processing Message C00007b Parameters 75bbbF9c 75bbbF9c 75bbbF9c 75bbbF9c" I have to click this box 4x

I then get to this next box

"C:\progra~1\zoneal~1\mail~1\unwise.exe is not a valid win32 application"

Click this box and I then get this message

"Could not execute external program c:\program~1\zoneal~1\zoneal~1\mail~1\unwise.exe&q uot;

Do I have a virus?

I tried to uninstall and then reinstall but I can't - I get another error when trying to do so.


I read on another thread to delete any previous downloads of the update and the try again, making sure that the file size is the same (it was 44.6MB). I tried again and still got the same errors.

Operating System: Windows XP Home Edition
Software Version:
Product Name: ZoneAlarm (Free)

Operating System:Windows XP Home Edition
Software Version:
Product Name:ZoneAlarm (Free)