I have Windows Vista Home Premium with SP1 improvements applied.
I am running ZoneAlarm (Free Version) 7.1.254.000 (NOT ZoneAlarm Pro)
I am also running **bleep**! Anti-Virus version 4.8.1169
Problem is that after my computer is up for a while, especially if I have done some extensive and fierce web browsing, on either Internet Explorer (version 7.0.6001.18000) or Firefox (version 22.214.171.124), either or both browsers will stop working. Other internet traffic will continue just fine (email, ping, etc) it is just HTTP traffic that seems to stall out and the browsers will wait forever (literally) to load pages.
After some substantial debugging, I have determined that the problem is not with **bleep** generally, but with the "Webshield" component of **bleep**. If I disable that component, it appears that everything works fine.
Note that if I just turn off "Intelligent Scanning" in the Webshield component of **bleep**, Internet Explorer seems to work fine even if "Enable Scan" is turned on. In that configuration, however, Firefox can choke.
Only if I completely disable Webshield in **bleep** (while zonealarm is running) can I continue to use both browsers indefinately.
It seems that I can either have ZoneAlarm, or I can have **bleep** with Webshield, but not both.
I have read on various places on the 'net about known incompatibilities between ZoneAlarm Pro and the Webshield component of **bleep**. However, I am not useing ZoneAlarm Pro.
Does anyone know of any subtle configuration tweak or hack that I can use to get both these working? Can the folks at CheckPoint and the folks at ALWIL speak to one another, and see if there is a way around this?
Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm (Free)