I have not been on the net for some time since moving house
but I am now trying to get back
at my current address and have joined Virgin Media. My wireless network is working fine on my laptop (hence my ability to contact this site now), I am however experiencing huge problems in accessing the web on my desktop and suggestion has been made - by the various "helplines" that I have spoken to (ie Virgin & Netgear) - that the problem lies in the firewall software that is installed on that machine. My suspicion is also that they maybe right and that the ZoneAlarm I used when last on the net appears to be the main suspect. I do not know why but the computer comes up with a message from ZoneAlarm on startup which reads "validation failed for C:\windows\system32\vsinit.dll. You probably are missing a necessary root cerificate". Just to ensure that I get this messge it comes up with it 3 times! No icon for ZoneAlarm appears at the bottom of my screen - which I think it used to when I last used this PC - and I failed completely to disable or delete the programme either via the add/remove programmes in Microsoft or via the uninstall ZA icon in the ZA programme folder. Windows defender advises me that the ZA Firewall is turned on but I cannot find a way of disabling it to try my internet connection free of it's suspected interference. This maybe a cinch of a problem for some of you experts out there but I am running out of ideas myself..............Any advice or ideas of where to start please wizzkids? Obviously I cannot get onto the web on that computer to download any new programme or anything. I am connected now to write this via my laptop.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)