I've been a longtime ZA user, and have been using ISS for the last four years or so, w/o any major problems (and those I was able to resolve using the tips I found here). Last night I purchased and installed ForceField. It seemed to work fine at the start, but then I ran a virus/spyware scan. I left it for a while and came back to error messages that were appearing through the screensaver, and that locked up my computer. I manually rebooted, and it delayed shutting down to install a security patch from Microsoft.
When I logged back in, I re-ran the scans, which almost completed, then I got an error message from ForceField saying it had a 'Stability Issue' and did I want to send an error message. I did, and then my computer crashed into BSOD. Restarts got me error report messages from windows ("This computer has recovered from a serious error...", but always with a crash shortly after logging in (usually right after ZA loaded) and several different BSOD error message ('check system memory' etc).
After one reboot, I ran in safemode and chose (paraphrasing) 'run last working configuration', and it ran a checkdisk process before loading and found and supposedly corrected errors, but upon logging in, I had the same issues.
Finally, I rebooted into safemode, un-installed ForceField and then restarted. It seems to work fine now, but I would like to get Forcefield up and working. As background, I'm running Win XP Media Center, SP2, fully patched, ISS is latest version, I use the latest version of Firefox with Adblock as the only extension, and I have Ad-Aware and SpywareBlaster installed as well.
Common sense tells me the problem is with ForceField. Does anyone have any configuration tips to make it 'play nice' or should I try and get a refund? I haven't been able to find any information on this or similar problems.
Thanks in advance,
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite