I have responded to an upgrade notification but have been unsuccessful with implementing the upgrade. I have downloaded the upgrade and saved to file. When opening the file to download the update, it starts OK but freezes at 53%. Repeated attempts always result in the same outcome.
I am running several spyware programs and AVG free antivirus. My current free version of ZoneAlarm 7.0.473.00
performs perfectly. Previous upgrades have been installed without issue and I would like to upgrade to the most recent version accordingly. Any help and assistance in resolving this issue would be much appreciated.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)