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Thread: cannot reinstall/uninstall FREE zonealarm firewall (hard drive crash)

  1. #1
    threesixteen Guest

    Default cannot reinstall/uninstall FREE zonealarm firewall (hard drive crash)

    Good Day.

    I installed the FREE ZoneAlarm Firewall on one of my hard drives.
    Unfortunately, the hard drive where i installed ZoneAlarm crashed. Since I could not recover said hard drive, I attempted to install ZoneAlarm on a working drive, but it wouldn't work. A pop-up box always appears with gibberish I don't understand, sort of like "cannot find .msi..."

    When I tried reinstalling with an older version, it says that I have to uninstall the current one, which I can't because I cannot access the broken drive. The problem with this is, there are certain programs that don't work because I could not install ZoneAlarm. I think it has something to do with my ZoneAlarm Firewall settings, which I cannot modify since the drive where I installed it crashed.

    How do I reinstall or remove the ZoneAlarm firewall given this scenario?? Hoping for your prompt feedback and support. Thank you.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: cannot reinstall/uninstall FREE zonealarm firewall (hard drive crash)

    Let's start with un-installing any ZA from pc.Use any of the following un-install instructions to the best of your abilities and whatever can be 'worked on' in your pc.<hr>Click here &gt; http://forum.zonelabs.org/zonelabs/b...ssage.id=77605 or<hr>http://www2.nohold.net/noHoldCust542...tallNonNT.html
    or<hr>http://forum.zonelabs.org/zonelabs/b...ssage.id=74704
    or<hr>[*]
    &gt;
    http://forum.zonelabs.org/zonelabs/b...message.id=103
    - [ there are number of other variations
    of un-installing ]
    <hr>if you have Ccleaner (freeware) the better.<hr>Then you can try for a new re-install attempt - follow tips and guidelines &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645<hr>Whenever there is any 'error messages/ codes' = it is good to report/ write down
    the 'gibberish' and post them; it tracks down ' what the problem is.'<hr>:8}NaiveMelody NYC 5-21-08 - The Message - Grandmaster Flash &amp; The Furious Five[/list]

  3. #3
    threesixteen Guest

    Default Re: cannot reinstall/uninstall FREE zonealarm firewall (hard drive crash)

    thanks! I'll try to do as you advised.

    btw, here's the &quot;gibberish&quot; that comes out when i try to reinstall:

    Setup was unable to find the msi package or patch 'http://redirect.zonelabs.com/redirect/route/?mode=1&amp;app=inclient&amp;date=1&amp;dest=stub& amp;oem=1001 =0 =en&amp;link_id=1'.

    Thanks again! i'll update you on the results

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