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Thread: ZoneAlarm Update message

  1. #1
    tamar Guest

    Default ZoneAlarm Update message

    HiWhen I try to update ZoneAlarm a black screen appears (command Prompt) then this message is displayed.
    !System
    Installation of update failed: 'update_trialScreensa 1.0'
    thanks Tamar


  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: ZoneAlarm Update message

    Reboot into safe mode, then install ZA. This should take care of the problem.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    tamar Guest

    Default Re: ZoneAlarm Update message

    Hi Hoov
    Did'nt work, still same mwssage.






  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: ZoneAlarm Update message

    Do you have any kind of trial screensaver installed?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  5. #5
    tamar Guest

    Default Re: ZoneAlarm Update message

    Hi Hoov
    No, I don't use screensavers.
    Thanks Tamar


  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZoneAlarm Update message


    <BLOCKQUOTE><HR>tamar wrote:
    Hi HoovNo, I don't use screensavers.Thanks Tamar
    <HR></BLOCKQUOTE>It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,it sounds like 1.) either you have a Corrupted or bad ZA Installer.. or 2.) some program running on your Computer that is conflicting with the ZA Install..Here is some very Good advice on correcting a Failed install of ZAFree? http://forum.zonelabs.org/zonelabs/b...ssage.id=73798Please Post back with more information requested above.. If you not installing ZAFree.. ?--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:951676220
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3945
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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