I have been unable to install the last few upgrades from version 7.0.362.000. Each time I get the upgrade notification I give it a try and get the same result. I download the file, start the install, it gets past the introductory screens (license acceptance, folder selection, etc.), shuts down Zone Alarm and then...nothing. No window saying it's trying to install. Nothing. Just my desktop. Task Manager says nothing is running. I ususally just skip the upgrade and continue using the 362 version, but I'm sure that's not the best way to go. Maybe this time someone can help me. Here's my info. Let me know if you need to know something else.ZA Security Suite version 7.0.362.000TruVector Security engine ver 7.0.362.000Driver version 7.0.362.000Anti-virus eng ver 3, DAT file version 20070805085001Anti-spyware engine ver 5.0172.0, DAT file ver 01.200701.795Anti-spam ver 126.96.36.19903
Dell Dimension 4600Pentium 4 at 3.06 GHz2.5 GB RAMWin XP Home Edition version 2002 SP2
Thanks in advance for any suggestions.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite