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Thread: Can't Install Zone Alarm Firewall on Windows Vista

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  1. #1
    theblackdeath Guest

    Default Can't Install Zone Alarm Firewall on Windows Vista

    On this website it says you need to uninstall any firewalls you have on your computer. My windows firewall was already on my computer when I got it and i'm trying to uninstall it but I dont know how. the installation stops at 10% at c\...\053108204643\windows6.0-kb929547-v2-x86.msu everytime I try to install it on my computer. Thank you for who ever has a solution to this problem.

    Operating System:
    Windows Vista Home Premium
    Software Version:
    7.1 (Vista)
    Product Name:
    ZoneAlarm (Free)


    Message Edited by TheBlackDeath on 05-31-2008 09:31 PM

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Can't Install Zone Alarm Firewall on Windows Vista


    <BLOCKQUOTE><HR>TheBlackDeath wrote:
    On this website it says you need to uninstall any firewalls you have on your computer. My windows firewall was already on my computer when I got it and i'm trying to uninstall it but I dont know how. the installation stops at 10% at c\...\053108204643\windows6.0-kb929547-v2-x86.msu everytime I try to install it on my computer. Thank you for who ever has a solution to this problem.

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm (Free)


    Message Edited by TheBlackDeath on 05-31-2008 09:31 PM
    <HR></BLOCKQUOTE>You do not need to remove Windows Firewall, ZoneAlarm will Automaticly Turn Off Windows Firewall by Default..The Firewall and Anti-Virus Removal Notice refers to all Other types of Firewalls and AntiVirus Programs like symantec/Norton/McAfee/PC-Tools etc..This is just my 2 cents worth,If your having problem installing ZAFree, ZA Anti-Virus or ZA Security Suite and have ever uninstalleda previous installation of Norton Systemworks or Norton AntiVirus,when you use ADD/Remove to Remove any of Symantec Norton utilities, especially their Norton Anti-Virus program, they still leave lots of traces behind after the "UNINSTALL"Fortunately SYMANTEC has a Fix for this problem on the Symantec web site called "NORTON REMOVAL TOOL" that does a better job of REMOVING ALL traces of Norton Symantec files..here is the Link to the Symantec Norton Removal Tool..http://service1.symantec.com/SUPPORT...ent&amp;seg=hmHere is the Link to McAfee Removal Tool..http://service.mcafee.com/FAQDocumen...64&amp;lc=1033<H5>Affected Operating Systems: </H5><UL><LI>Microsoft Windows 2000 Professional <LI>Microsoft Windows XP Professional <LI>Microsoft Windows XP Home <LI>Microsoft Windows Vista </LI>[/list]------------------------------------------------------------Also, the Copy of ZAFree for Vista 7.1.254.000 that you are trying to install may be corrupted..I would recommend Delete that Copy and download a fresh copy (Preferably with IE7) and do not use any download accelerator like GetRight)\from this link below..http://download.zonelabs.com/bin/fre...ory_vista.html
    Here is another Forum Link with Very good advice on installing ZA for Vista on a Vista computer..http://forum.zonelabs.org/zonelabs/b...message.id=162Please post back with your progress report..---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:951993706
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3985
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1
    ZoneAlarm Pro version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3985
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    theblackdeath Guest

    Default Re: Can't Install Zone Alarm Firewall on Windows Vista

    Thanks for the info but I want to know does my Spy Sweeper, Trend Micro Antivirus, and Windows Defender contain anything like a firewall that is conflicting with the download of Zone Alarm Products?

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Can't Install Zone Alarm Firewall on Windows Vista


    <BLOCKQUOTE><HR>TheBlackDeath wrote:
    Thanks for the info but I want to know does my Spy Sweeper, Trend Micro Antivirus, and Windows Defender contain anything like a firewall that is conflicting with the download of Zone Alarm Products?
    <HR></BLOCKQUOTE>Thank you for your Feedback..Yes, Both SpySweeper and Spyware doctor Conflict with ZoneAlarm, but I have not had any problem with Windows defender,Here is some Additional Information..1- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=154. Most new pc/laptops come with pre-installed security software, which should be properly un-installed prior to installing any ZA firewall product. <HR>2 - did you use any download managers or web accelerators( often used with dial-up) = [these conflict with ZA= should not be used]? during ZA install <HR>3 - please list other security software - ex. - anti-spyware: Spysweeper, SpywareDoctor, CounterSpy, SpyCatcher, Windows Defender,etc.= these should be shut-off/ shut-downprior to installing ZA; monitoring/performance software - system mechanics, norton utilties/ backups/ ghosts <HR>4 - did you use Microsoft Internet Explorer 6/ 7 or Firefox or others to download? IE 6/ 7 is preferred. &lt;&lt;&lt; Better results, if you temporarily use IE 6/ 7 for downloading any ZoneAlarm firewall product.<HR>Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP or Vista add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP or Vista.add/remove software tool in the control panel.
    http://forums.zonelabs.org/zonelabs/...message.id=154---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:952198439
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3995
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1
    ZoneAlarm Pro version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3995
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    theblackdeath Guest

    Default Re: Can't Install Zone Alarm Firewall on Windows Vista

    I have tried all the suggestions you have said but I still cant
    Install it. I have uninstalled my Spy Sweeper, Trend MicroAntivirus, turned off windows firewall, turned off windows defender, Used IE7 to download it, and went to where you said to download the free Zone Alarm. when I was installing it stopped at 16% and has a unspecified error code of 0x80004005. Can anyone help me solve this problem. The only thing I can think of that is making ZA fail the download all the time is where I downloaded it but i'm not sure where to find the best ZAFree to download.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Can't Install Zone Alarm Firewall on Windows Vista


    <BLOCKQUOTE><HR>TheBlackDeath wrote:
    I have tried all the suggestions you have said but I still cantInstall it. I have uninstalled my Spy Sweeper, Trend MicroAntivirus, turned off windows firewall, turned off windows defender, Used IE7 to download it, and went to where you said to download the free Zone Alarm. when I was installing it stopped at 16% and has a unspecified error code of 0x80004005. Can anyone help me solve this problem. The only thing I can think of that is making ZA fail the download all the time is where I downloaded it but i'm not sure where to find the best ZAFree to download.
    <HR></BLOCKQUOTE>I've posted this advice before on where is the best place to Download ZAFree for Vista from..1.) But what you need to do first to insure a good Download, is to Delete the Old download file becuse it may be corrupted or parts of it may conflict with the New Download..2.) Run a Good Anti-virus Program to make sure your computer is not Infected and blockingg the install of ZAFree..3.) Disconnect from the internet and Shut down any other Security Program on your Computer before installing ZAFree for Vista..Here is a Good Online Virus Caner..Our free online virus scanner is a great way to find out if you have any viruses or spyware on your machine without having to install new software. You can also see what viruses your current antivirus software let slip through! You just need to be online and using Internet Explorer.http://usa.kaspersky.com/products_se...us-scanner.phpCopy of ZAFree for Vista 7.1.254.000 that you are trying to install may be corrupted..I would recommend Delete that Copy and download a fresh copy (Preferably with IE7) and do not use any download accelerator like GetRight)\from this link below..http://download.zonelabs.com/bin/fre...ory_vista.html
    Here is another Forum Link with Very good advice on installing ZA for Vista on a Vista computer..http://forum.zonelabs.org/zonelabs/b...message.id=162---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:952198439
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3995
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer Vista Home Premium SP1
    ZoneAlarm Pro version:7.1.254.000
    TrueVector version:7.1.254.000
    Driver version:7.1.254.000
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.3995
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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