after I did a clean reinstall.
I had a program called NielsenOnline.com installed on my computer. I deleted this program. After rebooting, ZASS did not have the antivirus/antispyware tab. I went online to ZA customer care and found that I should do a clean install.
I downloaded ZASS 7.0.473.00. I followed the directions to performed a clean install. After removing and reinstalling the new download an error appeared right before the reinstall finished.
MANTISPAM.exe-unable to locate component. Message reads: This application failed to start because MSVCP.dll was not found. Reinstalling this program may fix this problem.
I clicked okay. ZASS finished reinstalling. I found no ZASS icon on desktop, but there are 2 ZASS icons in the tray.
After running antivirus which took 4 hours and 41 minutes and 59 seconds, one infection was found.
One of the icons in tray is ZASS options and the other one is the actual program. Strange, huh. Do you think I should uninstall this program and reloaded it again?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite