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Thread: Windows Defender thinks Zone Alarm active

  1. #1
    squeelkyaaaa Guest

    Default Windows Defender thinks Zone Alarm active

    I used (free)Zone Alarm's uninstall option to remove the product. Of course, this 'uninstall'
    leaves file and registry entries all over the place. Windows Defender reports that Zone Alarm is still active and on, and warns me that I should not have two firewalls active when I try to turn on Windows firewall. I've manually removed Zone labs
    files and other
    leftover Zone Alarm entries in other areas
    including registry subkeys as directed on this forum.
    These removals also kill my LAN connection and Win Defender's opinion still doesn't change.
    A system restore brings the LAN back. I've
    repeated this removal operation several times with the same result.
    Where and what is Win Defender looking at that tells it that Zone Alarm is
    active? And, any ideas on what I
    might have deleted in the Zone Labs files that would cause the LAN problem
    ?

  2. #2
    Join Date
    Jun 2006
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    Default Re: Windows Defender thinks Zone Alarm active


    <BLOCKQUOTE><HR>squeelkyAAAA wrote:
    I used (free)Zone Alarm's uninstall option to remove the product. Of course, this 'uninstall' leaves file and registry entries all over the place. Windows Defender reports that Zone Alarm is still active and on, and warns me that I should not have two firewalls active when I try to turn on Windows firewall. I've manually removed Zone labsfiles and otherleftover Zone Alarm entries in other areasincluding registry subkeys as directed on this forum. These removals also kill my LAN connection and Win Defender's opinion still doesn't change.A system restore brings the LAN back. I'verepeated this removal operation several times with the same result.Where and what is Win Defender looking at that tells it that Zone Alarm is active? And, any ideas on what Imight have deleted in the Zone Labs files that would cause the LAN problem?
    <HR></BLOCKQUOTE>1.) before Uninstalling ZAFree, did you properly "SHUT-DOWN" ZoneAlarm before Uninstalling ZAFree?You must first go into ZA Control Center, Overview/Preference section and Un-check "Load ZoneAlarm Free on Startup",then Reboot the Computer to Remove "TrueVector from the Computers Memory..

    Otherwise, TrueVector will think a Hacker is trying to Invade your Computer by trying to Uninstall the firewall..Here is a List of the Most common User problems..a.) The first thing a Hacker, Trojan or Virus tries to do if they infect your computer or gain access to your Computer, thru an Email Attachment or pop-up on a Website or user over-ridding the Security alerts by the firewall, is to shutdown, any Firewall, AV/AS.. That is why some users have problems updating ZoneAlarm or any other security program..vsmon.exe/TrueVector is the first thing that loads when your computer starts to boot up, the ZA tray Icon is just a Icon that loads later in the Boot-up process..and TrueVector /vsmon.exe is the last thing to shutdown when your computer shuts down to insure that your computer is always protected..That is why " if Load ZoneAlarm on startup in not Un-checked" and computer Rebooted, Truevector will stay in Memory and will not be removed during Install or Upgrade, in fact the install may fail because Truevector in an attempt to protect your computer will think that the New Install attempt to install a new version of Truevector may be a Hacker Attempting to shut down Truevector..That is why it is very Important to use the Un-Check "Start ZA on Startup" method so that a New Upgrade Copy of TrueVector/vsmon.exe can be installed..b.) some Computer Users thinkhttp://s118.photobucket.com/albums/o...2/th_1what.gif that if one Firewall and anti-Virus is good, two or three different ones running at the same time must be better? http://s118.photobucket.com/albums/o.../th_1mad-1.gif

    5.)- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=154. Most new pc/laptops come with pre-installed security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product. <HR>

    Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.


    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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