Results 1 to 8 of 8

Thread: Difference between ZA Uninstall and Clean Uninstall?

  1. #1
    mr_yoda Guest

    Default Difference between ZA Uninstall and Clean Uninstall?

    I'm wanting to uninstall Zone Alarm Internet Security and trial a couple of other products instead. My question whether clicking on 'Uninstall Zone Alarm' in the program files (or using Your Uninstaller) is different to a 'clean' uninstall (where you change to the title in properties, removing files from System32 folder).

    Which is the best method to use? Will both options clear any ZA entries from my computer registry?

    Thanks

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Difference between ZA Uninstall and Clean Uninstall?


    <BLOCKQUOTE><HR>mr_yoda wrote:
    I'm wanting to uninstall Zone Alarm Internet Security and trial a couple of other products instead. My question whether clicking on 'Uninstall Zone Alarm' in the program files (or using Your Uninstaller) is different to a 'clean' uninstall (where you change to the title in properties, removing files from System32 folder).

    Which is the best method to use? Will both options clear any ZA entries from my computer registry?

    Thanks

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>Here is the Recomended Uninstall Method, unless your experiencing a problem Uninstalling ZASS, then there is a longer 27 step Complete Removal method..You can leave off the (rmlicense switch if you want to, this just removes Corrupted License from the registry to insure a New Key will be accepted)if you use the /rmlicense switch make sure you save a copy of your license key..Try a clean unistall of the program then reinstall the program.....

    1.) Download a Current Copy of Zone Alarm Security Suite from
    ZA website in the release history section.

    http://download.zonealarm.com/bin/fr...seHistory.html


    2.) Go into ZA Overview/Preferences and Un-Check "Load Zone Alarm on Startup"
    3.) Reboot Computer to Remove Zone Alarm drivers from Memory..
    4.) Temporarily shut down any other AV/AS Security programs that May Conflict with ZA Install

    5..) Click on Start -&gt; Programs -&gt; Zone Labs
    RIGHT-click on Uninstall Zone Labs Security, then select Properties.
    Under Target you will see the following line (the actual drive may be different on your system):
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninstexe"
    Change it to:
    "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean /rmlicense (add a space and then the /clean)
    Click OK to save the new command line.
    Click on Start -&gt; Programs -&gt; Zone Labs -&gt; Uninstall Zone Labs Security
    Click OK to run the uninstaller, and OK any security alerts that pop up.
    say "Yes when being prompted for the removal of all files and allow TrueVector to shut down.
    - Reboot

    Now Start again in the Safe mode and delete these files in the Windows Directory:

    WINDOWS\ Internet Logs

    Program Files\Zone Labs

    WINDOWS\system32\ Zonelabs

    Now Reboot

    Using something like this Freeware CCleaner &lt;--- http://www.ccleaner.com/download/bui...wnloading-slim
    , will help do the cleanup as well on both the Hard drive and the Registry .


    Now Re-install the ZASS program now.
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.473.000

    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:954506576
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4195
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    mr_yoda Guest

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    Thanks for the quick reply. I'll give it a go when I uninstall it.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    Your Welcome..Good Luck..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    tomoz Guest

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    I would like to clarify the above.

    I am still running a very old version 4.5.594.

    Does this uninstall procedure also apply to my old version?
    and do I understand this correctly that in order uninstall the current version, I should download the latest version first?

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    <BLOCKQUOTE><HR>tomoz wrote:
    I would like to clarify the above.

    I am still running a very old version 4.5.594.

    Does this uninstall procedure also apply to my old version?
    and do I understand this correctly that in order uninstall the current version, I should download the latest version first?
    <HR></BLOCKQUOTE> Thank you for your Feedback.. Yes this Uninstall methode should work for old 4.x version.. However, some of the File Names or File locations may be in a different location? The Reason for Downloading the New Copy of ZoneAlarm, before Uninstalling the Old ZoneAlarm, is so that you have the New ZoneAlarm Copy available to Re-Install after you Uninstall the Old ZA and Reboot your Computer.. Here is the Uninstall for very old Versions.. That I would use .. 1.) Go into ZA Control Menu.. Click Overview/Preference and Un-check "Load ZoneAlarm on Startup"2.) Reboot Computer and use Windows Add/Remove to uninstall ZA 4.5.594 3.) Reboot Computer.. 4.) Install New ZoneAlarm, Accept the Default Setting, (Unless installing ZAFree for XP, then DO-NOT accept the Free Security Suite Trial, Unless that is what you want), durring the Install Choose TRUSTED ZONE and not the INTERNET ZONE.. 5.) Reboot your Computer and do a Manual Checked for AV/AS Definition Updates (in not using the Free Version)Good Luck..--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:954885423
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4235
    AntiSpam version:5.0.6.8903
    Last edited by GeorgeV; March 14th, 2013 at 09:34 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    tomoz Guest

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    Thank you very much for clearing this up - much appreciated.

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Difference between ZA Uninstall and Clean Uninstall?

    Your Welcome..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •